Phrasal Verbs

Useful Expressions

Confusing Words

Canada/Festivals

Articles

Links

Online Resources

About Me

• Guest - Checking in

   

  • Hi, I have a reservation.  The name is Johnson.

  • Hi, do you have a reservation for Johnson?

  • Hi, I'd like to check in.  I have a reservation.

  • Can I have a room with a view of the garden, please?

   

• Guest - Common Questions to Ask when Checking in

   

  • When is breakfast served in the morning?

  • Is there a restaurant in the hotel?

  • Where is the business center?  I'd like to check my email.

  • Can I use the Internet in my room?

  • Is there a pool?

  • Is there a gym?

  • Is there a safe deposit box in the room?

  • Do I pay now or at checkout?

  • Do you take credit card?

  • Do you accept traveler's checks?

  • What time is checkout?

Examples:

Dialog 1:  (at the front desk) 

• Clerk:  Good evening.  May I help you?

• Nick:   Yes, I have a reservation.  The name is Johnson.

• Clerk:  Mr. Johnson... Ah, yes.  Would you fill out this form, please?

• Nick:   Sure...  Here you are. 

• Clerk:  You've booked a single room for 3 nights, is that right?

• Nick:   Yes... and I want a non-smoking room please.

• Clerk:  Sure, no problem.  Your room is on the 2nd floor, Room 233.  Here's your key.

• Nick:   Thanks.  By the way, is there a safe deposit box in my room?

• Clerk:  Yes, it's inside the closet.

• Nick:   Great!

Dialog 2:  (later on...at the front desk again) 

• Nick:   Excuse me, is there a place where I can use the Internet?

• Clerk:  Yes, there is a business center just around the corner where you can use the Internet and fax machines.

• Nick:   Oh great!  And is there a restaurant in the hotel?

• Clerk:  Yes.  It is located to the right of the lobby.

• Nick:   OK.  Until when is the restaurant open?

• Clerk:  It's open until 11 p.m.

• Nick:   Great!  Thanks a lot.

• Clerk:  You're welcome.  Enjoy your evening.

Exercise - Click on the link below:

• Mixed-up Sentences

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