Unit 7.1: Reserving a Hotel Room
Do you know how reserve a hotel room in English? It's
not that difficult! Learn the following commonly used expressions
and you will be more confident next time you have to book a room in
English!
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Guest - Reserving a Hotel Room over the Phone
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Hello, can I reserve a room over the
phone, please?
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Hi, I'd like to reserve a double room,
please.
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Hello, I want to reserve a single room
for next week.
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Hello, I'd like to book a
twin
room, please.
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Guest - Asking for a Room at a Hotel
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Do you have any vacancies?
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Do you have any vacant single room?
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Do you have a double room available for
3 nights?
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Can I book a room for tonight?
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I need a room for 2 nights.
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I'd like a single, non-smoking room for
tonight, please.
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I'd like a double room with two beds,
please.
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What's the room rate for a single room?
-
Clerk
- Common Questions to ask a Guest
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How long will you be staying?
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How many nights will you be staying?
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Do you have a reservation?
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Would you like a smoking or non-smoking
room?
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Would you like a double bed or twin
beds?
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May I have your name and phone number
please?
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May I ask you to fill out this form for
me please?
Examples:
Dialog 1: (booking a room over the phone)
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Clerk:
Royal Inn. How may I help you?
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Jim:
Hello, I'd like to reserve a single room for next week.
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Clerk:
Certainly, sir. When will you be arriving?
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Jim:
Well, I'll be arriving on June 15.
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Clerk:
And how many nights will you be staying?
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Jim:
Two nights. I'll be leaving on June 17.
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Clerk:
OK. I'll check to see if there are any vacancies. Please
hold on.
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Jim:
Thanks.
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Clerk:
Hello, sir. There's no problem. There are rooms
available on June 15.
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Jim:
Great! By the way,
what
is the room rate?
-
Clerk:
US$75 per night for a single room.
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Jim:
OK. Does it come with a bath?
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Clerk:
Yes, all of our rooms have bath or shower.
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Jim:
OK. Can I reserve a room then?
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Clerk:
Sure. May I have your name and telephone number, please?
Dialog 2: (asking for a room at a hotel 1)
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Clerk:
Good evening. May I help you?
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Jim:
I need a single room, please.
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Clerk:
Do you have a reservation?
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Jim:
No, I'm afraid I don't.
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Clerk:
I'm sorry, we are fully booked.
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Jim:
Oh! Do you know where I can find another hotel in this area?
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Clerk:
There is a Holiday Inn across the street.
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Jim:
OK. I'll try there. Thank you.
Dialog 3: (asking for a room at a hotel 2)
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Clerk:
Good evening. May I help you?
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Jim:
I need a single room, please.
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Clerk:
Do you have a reservation?
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Jim:
No, I'm afraid I don't.
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Clerk:
How long will you be staying with us?
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Jim:
Just one night.
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Clerk:
Would you prefer a non-smoking room?
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Jim:
Yes, please.
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Clerk:
OK. We have a single non-smoking room on the 10th floor.
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Jim:
Great! What's the room rate?
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Clerk:
US$65 plus tax. Breakfast included.
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Jim:
Excellent!
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Clerk:
May I ask you to fill out this form for me, please?
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Jim:
Sure.
Exercise - Click on
the link below:
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