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Unit 5.2: Shopping

In the Unit, we will look at expressions that a customer can use to ask for specific information when shopping, such as different sizes, colors, and so on.

  • Common Shopping Questions by a Customer

  • I don't like the color.  Do you have this in a different color?

  • Do you have these pants in blue?

  • It's too loose.  Do you have this in a smaller size?

  • It's too tight.  Do you have this in a larger size?

  • Do you have this in Medium?

  • Do you have this in cotton?

  • It's a little over my budget.  Do you have something less expensive?

  • Do you have something less pricey?  (= less expensive)

  • Can I try this on?

  • Where is the fitting room?

  • Can you gift wrap that?

  • Can I get this gift wrapped?

  • Would you please gift wrap that?

  • Responses by a Salesperson

  • The fitting rooms are over there.

  • I'm sorry, we are out of stock on this item.

  • I'm sorry, this item is out of stock.

  • I'm sorry, there is only one color left for this item.

  • I'm sorry, we don't carry this item anymore.

  • May I suggest something instead?

  • I've got exactly what you're looking for.

  • This one's on sale right now.

  • Do you need anything to go with your shirt?

  • Is there anything else I can get for you?

  • Compliments by a Salesperson

     

    • That shirt looks really nice on you!

    • That looks great on you.

    • You look great in that dress.

    • That dress really flatters your figure.

    • You look really smart in this suit, sir!

    • Red is your color!

Examples:

 

Dialog 1:  (Do you have this in a different color?) 

  • Sales:  Just to let you know.  The shirt you are looking at is on sale right now.

  • John:   Oh, really?  I don't like this color though.  Do you have it in green?

  • Sales:  Let me check ...  Here you are.  Would you like to try it on?  The fitting rooms are over there.

  • John:  Thanks....

  • (John is looking at himself in the mirror)

  • Sales: That shirt looks really nice on you!

  • John:  You think so? 

  • Sales: Yes.  Green is your color!

  • John:  Well, I'm sold.  I'll take it.

  • Sales: Thank you.  Do you need anything to go with the shirt?

  • John:  No, that's fine.

Dialog 2:  (We are out of stock!) 

  • Jane:  Excuse me, do you have these pants in Small?

  • Sales: Oh, I'm sorry, we are out of stock on this item.  May I suggest something instead?

  • Jane:  Uh... no, that's OK.  I'll look for something else.  Thanks.

  • Sales: If you need any help, just let me know.

 

Dialog 3:  (It's a little pricey!) 

  • Sales:  Do you need anything help, sir?

  • Jim:     Well, I'm looking for a wedding gift.

  • SalesMay I suggest something?  This dinnerware set is perfect for a wedding gift.

  • Jim:    Very nice!  How much is it?

  • Sales:  It is $400.

  • Jim:     It's a little over my budget.  Do you have something less expensive?

  • Sales: Well, how about this set, sir?  It's on sale right now.  $250, down from $350.  It's a bargain.

  • Jim:    Hmm... OK.  I'll take it.  Can you gift wrap that?

  • Sales: Certainly, sir.

Exercise - Click on the link below:

<Back to Module 5    Go to Unit 5.3>

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